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Box Office Policies

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Credit Card Fee 

  • If paying with a credit card over the phone, online or in person, patrons will be charged a varying order and per ticket fees.

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Ticket Exchanges and Refunds

  • All sales are final.  There are no refunds.  However, tickets that you cannot use can be returned to the box office prior to the concert for a tax deductible donation in the amount of the unused ticket(s).

  • Subscribers may exchange their tickets for another concert in the current subscription season up to 48 hours prior to the concert at no charge (any additional charges will apply if you upgrade their seat).  A refund will not be given if you downgrade your seat or if a seat in your price is not available.  

    • The same applies to single ticket buyers but there is a $3 per ticket exchange fee.    ​

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Lost or Forgotten Tickets 

  • Subscribers and single tickets buyers can have lost or forgotten tickets reprinted at no charge. 

​MUSICIAN LOGIN

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BOARD LOGIN

FOR TICKETS BY PHONE:

CALL OUR BOX OFFICE:

203-346-2000*

 

* Our Box Office Parnter

The Palace Theater Box Office​

Mon - Fri    10:00am - 5:00pm*

* Summer Hours until 3:30 pm â€‹

ABOUT THE WSO

The WSO builds connections across the region with exploratory concerts, events, and educational programs. The WSO maintains a firm commitment to produce programs that are of value to its patrons, participants and community partners. This commitment is rooted in the Symphony’s core belief that music education and shared cultural experiences are essential to creating community.  Founded in 1938, the Symphony has assembled over 100 of the most talented musicians across New England to perform throughout Northwest Connecticut. 

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The Symphony has been the Orchestra-in-Residence at Naugatuck Valley Community College since 1992. 

OUR MAIN VENUES

Our MasterWorks Concerts:​

Fine Arts Center

CT State College: Naugatuck Valley

[formerly NVCC]

750 Chase Parkway
Waterbury, CT 06708
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Cinema & Symphony & Other Palace Theater Concerts:​

The Palace Theater

100 E. Main St.
Waterbury, CT 06702

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Litchfield Series, Edmond Town Hall [Newtown] Series & Picnic & Pops​

See Concert Info

CONTACT US

Main Office

info@waterburysymphony.org

203-574-4283

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To Purchase Tickets By Telephone

Our Box Office* Partner

*The Palace Theater Box Office

203-346-2000

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Administrative Offices:

500 Chase Parkway

Unit 4-C

Waterbury, CT 06708

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Federal Tax Id  06-6090876 

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